1.) Customer retention : Agilent 48 years Varian 48 years
Honeywell 28 years.
2.) Top Agilent supplier for two major
divisions that scaled down from 50 shops to 2 shops.
3.) Counting my partner and me, we have
8 people here that have run (Plant Managers/Foreman) other
shops.
4.) Machinists average 20 years of experience.
Employee retention is excellent.
5.) Equipment : Only shop in Bay Area
to have a Kitamura H400 20 pallet full 5-axis Supercell.
6.) Testing equipment . With our “4”
Zeiss CMM’s we can check more accurately than most
shops.
7.) Delivery : “On time, and right
the first time”.
8.) ISO 9001:2000 since June of 2002. Have passed 12 six
month audits and just passed a 3 day Tri-annual with Underwriter
Laboratories.
9.) Engineering support free of charge
to valued customers.
10.) Programming : Cad in Product out.
11.) 100% positive Customer Survey responses.